06/eighteen/16 – Happen to be a loyal, Regular flyer buyer for more than thirty decades. I h ave never noticed these bad purchaser service and apathetic attitudes from AA personnel. Now sitting at Miami Intercontinental, on a clear sunny saturday early morning, traveling with 2 youthful youngsters trying to get to Asheville on your own airlines (document locator: WCEARA), but our flight to Charlotte was right away delayed, leading to us to pass up our flight to Asheville, all other flights are whole, we ended up despatched Again as a result of protection simply because your personnel on the gate couldn’t (or wouldn’t), help us (that was enjoyment), then needed to operate back again In advance of we could get towards the ticket counter as the flight departure was bumped again up!
I recognize that it could be some time before USAIR and American software might be synched. But, there is absolutely no basis for your agents to become so disconnected.
I have tried out calling and was on for 15 minutes simply to be hung up on. I've despatched two e-mails without reply… I love your airline but seeking to possess a modify made so we don't shed each of the The cash we spent on our flight since we aren’t ready to make it mainly because my fiancés grandmother handed away and we must be below and will’t depart today Using the funeral arising during our scheduled trip. I have not been capable to get any place and becoming that i'm a Journey Agent, I know that for instances like this, even with non-refundable tickets, the airlines can give a credit for partial or may well even give credit score for the full amount for use on upcoming vacation.
I not too long ago flew back from Raleigh Durham to LA airport. It had been 5 hrs. Of distress for me To place up that has a crying 20 month aged within the flight.
The crew users have been probably the most non caring I've at any time been on a flight with. It jogged my memory off my times while in the resort business enterprise whenever we had union and non union teams. I won't ever fly American again I I really need to go west I will push.
Hello，I wished to check with questions on deliver a cat within the U.S. to China, so I known as your Chinese service. The woman identified as Annie picked my cellular phone. I questioned my query and she mentioned ” there is not any way” I explained someone informed me it is achievable. She reported ” They may be lying” she didn't give me any explanation. I chose to connect with again, A further woman answered my simply call.
I traveled really not long ago on a single of your respective planes, I have generally been happy nevertheless, this encounter left me Using the query, “Why should I take advantage of this airline?”. I remaining L.A. to fly to Phoenix I used to be returning dwelling just after caring for my sister and required to get dwelling at the earliest opportunity for the reason that my partner was wounded in your own home. Before the aircraft remaining there were Pc problems and after we landed the ramp wouldn’t open up we had to be “towed ” to another gate. “We didn't disembark through the airplane until eventually the last call for my following flight. I understand that you can find challenges that take place although the service was not up to requirements. At no time did anyone say we are sorry, other than the pilot reported, “Effectively I don’t really know what to say things take place, I suppose sorry might be great.
I've a request reference number 14716375252 from a vacation taken last Nov. I want to know the companies reaction.
On April fifteenth, 2013 I obtained a check in the mail from you and was really unhappy After i opened the envelope to begin to see the check prepared out was close to 1/4th the amount I'd at first submitted for reimbursement.
I put within a ask for past September to use my ticket at a later on day. I regretably experienced emergency gall bladder medical procedures two days right before my flight. I identified as quickly to Permit the American Airlines know and was informed that they'd be no reimbursement, which was great, I just wish to use the ticket at a afterwards day. I put my request in and I have nevertheless not heard something from the Airways.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I place my bag during the overhead. It absolutely was an embarrassing instant for me and I frankly did by no means value this flight attendant’s extremely loud and arrogant Frame of mind.
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My worry is always that AA extended responded to Read More Here my problems and lies about explanations the I had been bumped of flight.
We are certainly pissed off seeking to find out about our edge miles. Account numbers BBB88568 and 18NH898. We were scheduled to fly to India March 2012 and all flights to India had been canceled. We have to know our miles standing and if any miles have already been canceled we want them reinstated.